Shipping policy
At LAMY, we strive to provide a seamless shopping experience for our valued customers. Please take a moment to review our shipping policy outlined below:
• Shipping Method: All orders placed with LAMY are shipped insured via USPS Priority Mail.
• Shipping Fee: A flat shipping fee of $8.25 applies to all orders, unless otherwise stated.
• Free Shipping: Enjoy complimentary shipping on all orders totaling $75 or more.
• Processing Time: Orders typically require a processing time of up to 48 hours before being shipped out. This allows us to carefully prepare and package your items for safe transit.
• Shipping Destination: Currently, we only ship within the United States. However, LAMY has an online shop for almost all countries. Please contact Customer Service at customerservice@lamyinc.com and we will be happy to help you identify the web store that services your area.
• Store Pickups: For customers in the New York area, who prefer to pick up their orders in person, we offer a convenient store pickup option at our NYC Flagship Store at 452 West Broadway, New York, NY. Please contact the Flagship at sohostore@lamyinc.com or call 646.998.4244 to place your order. Orders placed via email or phone for store pickup are typically available for collection the next business day.
• Confirmation Email: Once your order is processed and ready for shipment or pickup, you will receive a confirmation email containing either your tracking information for shipped orders or notification that your order is ready for pickup at our store location.
If you have any further questions regarding our shipping policy or require assistance with your order, please don't hesitate to contact our NYC Flagship Store team. We're here to help make your shopping experience with LAMY as smooth and enjoyable as possible.